SPA Memberships
A SPA membership lets a customer buy a block of SPA hours up front at a better rate, then draw down those hours session by session. It is the salon’s way of rewarding regular SPA-goers and securing revenue in advance.Memberships are hours-based, not visit-based or rupee-based. Every tier
unlocks all SPA services — the only thing that limits the customer is how
many hours they have left.
What it is
Think of a membership as a prepaid pool of SPA time. The customer pays once for a tier (say, 15 hours), and from then on each SPA session simply subtracts its duration from the pool. There is no per-session charge — the booking is recorded at ₹0 because it was already paid for at purchase.How it works
1
Purchase (admin only)
A receptionist creates the membership for a customer from the admin portal, picks a tier, and takes payment. This generates amembership_purchase invoice
and emails it with a welcome message.2
Use it
When the customer comes in for a SPA service, a receptionist records the session. The session’s duration is deducted from the remaining hours, and a ₹0 booking (flagged as a membership session) plus a ₹0membership_session invoice
are created.3
Stay informed
The customer can see their tier, hours used, hours remaining, expiry date, and full session history on their/membership page.4
Expiry
When the validity period ends, the membership expires and any unused hours are forfeited. Reminders go out at 30, 7, and 1 day before.The tiers
- Tab Title
- Tab Title
- Tab Title
- Hours: 8 hours (stored as
480minutes) - Price: ₹10,000 (GST-inclusive)
- Validity: 90 days
- Access: every SPA service — Standard, Premium, and VVIP
Internally, hours are stored as minutes. Silver’s 8 hours is
480 and
Gold’s 15 hours is 900. The customer always sees hours; the database always
works in minutes.Rules
One active membership per customer — enforced by a database constraint. A
customer cannot hold two active memberships at once.
Membership number format
RG-MEM-26-1-90872.