> ## Documentation Index
> Fetch the complete documentation index at: https://docs.theroyalglow.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Features

> Every Royal Glow feature explained in plain language first, then with the data, rules, and endpoints engineers need.

# Features

This section explains everything the Royal Glow platform does — booking,
memberships, loyalty gems, offers, CRM, billing, scheduling, notifications, and
more. Each page opens with a plain-language summary anyone can read, then goes
deeper into the rules, data, and API endpoints for engineers.

<Info>
  Money is always shown in Indian Rupees (₹) and is GST-inclusive (18%, SAC
  999721\). Internally the system stores money in **paise** (₹1,000.00 =
  `100000`) and never uses floating point. Dates display as DD/MM/YYYY (IST).
</Info>

## Browse the features

<Columns cols={2}>
  <Card title="Booking System" href="/docs/features/booking">
    The 4-step booking dialog, entry points, and the full booking lifecycle.
  </Card>

  <Card title="SPA Memberships" href="/docs/features/memberships">
    Hour-based Silver, Gold, and Platinum tiers with session tracking.
  </Card>

  <Card title="Loyalty — Gems" href="/docs/features/loyalty-gems">
    Earn gems on spend and redeem them for catalogue services.
  </Card>

  <Card title="Offers & Combos" href="/docs/features/offers">
    Percentage, flat, and combo-price promotions applied at checkout.
  </Card>

  <Card title="CRM & Lead Pipeline" href="/docs/features/crm-leads">
    Customer profiles plus the Meta-ad lead funnel and WhatsApp follow-up.
  </Card>

  <Card title="Scheduling & Leave" href="/docs/features/scheduling-leave">
    Staff schedules and the leave request, review, and approval workflow.
  </Card>

  <Card title="Billing & Invoicing" href="/docs/features/billing-invoicing">
    GST-compliant invoices, PDF generation, and email delivery.
  </Card>

  <Card title="Notifications" href="/docs/features/notifications">
    Web Push and email across the booking and membership journey.
  </Card>

  <Card title="No-Show Policy" href="/docs/features/no-show-policy">
    How repeated no-shows are tracked, escalated, and recovered.
  </Card>

  <Card title="Favourite Services" href="/docs/features/favourite-services">
    Let customers save services for faster repeat booking.
  </Card>
</Columns>

## How these pages are structured

Every feature page follows the same shape so you can read only as deep as you
need:

<Steps>
  <Step title="What it is">
    A plain-language summary of the feature and why it matters.
  </Step>

  <Step title="How it works">
    The customer or staff journey, step by step.
  </Step>

  <Step title="Rules">
    The business rules and constraints that govern the feature.
  </Step>

  <Step title="Related links">
    The matching [API Reference](/docs/api-reference) pages and the
    [Data Model](/docs/data-model).
  </Step>
</Steps>


## Related topics

- [Features](/content/docs-v2/features/index.md)
- [Analytics](/content/docs/analytics.md)
- [Deployment](/content/docs/deployment.md)
- [Glossary](/content/docs/glossary.md)
- [Operations](/content/docs/operations.md)